Terms and Conditions

Session Booking

To secure your session time, a fully refundable reservation deposit of $200 is required.  This applies to all portrait sessions. Your reservation deposit will be refunded in full unless you:

  • Reschedule your session more than once;
  • Do not show up for your scheduled session;
  • Any cancellation request must be made more than 5 days in advance of the session day and time.

What Does a Complimentary Portrait Experience Include?

A reserved two hours in our Studio: a session with our photographers in our studio. Every experience includes a viewing with our Art Director to view your images taken by our photographer. At that time, you will be able to choose the image to be produced into a 14” fine art portrait in our Renaissance finish. This portrait has a value of $1,500 for Little Expressions and $2,500 for Couples, Family and Adult Sessions. There is no obligation to purchase any additional artwork. Any additional artwork needs to be purchased at the designated retail price.

We have multiple sizes to choose from to suit your needs. If you choose to purchase additional artwork instead of the single complimentary 14” portrait, the value from this complimentary 14” can be used as a credit toward any of the purchased artwork or artwork collections.

Each experience is valid for a session with up to 8 participants. Additional participants are $100 each. Our Camera Rooms can accommodate up to 15 subjects. This experience cannot be used with any other offer, redeemed for cash, or used in any other way than described. This gift cannot be used to purchase artwork from a previous session. Only ONE (1) Gift Experience may be redeemed per family per year.

Sessions and/or gifts are non-transferable and can only be used by the person it is registered to. It cannot be sold or given to another family member, friend or individual. Must be 21 years of age to apply.

Sales Terms and Conditions

If you place an order with Kramer Portraits, it will have the following terms and conditions. We retain the copyright to all imagery and reserve the right to use it for displays, exhibitions, or promotional/marketing purposes. All imagery will receive our signature artistry by our commissioned artists. Any other requests must be made at the time of your order and specified on the order form.

Warranty Policy

If your order arrives to you damaged and cannot be used for its intended use, we will replace the item free of charge. If your framed products are damaged or lost in a disaster such as fire, floor, earthquake, explosion or moving house, we will replace your framed products for any of these reasons.

Payment Plan Options

Kramer Portraits offers clients low or no interest payment plan options to help you pay off the cost of your artwork over a period of time. All payment plans must be authorized in agreement by signature on the sale of the invoice. Installments must be direct debited from a credit card or debit card in line with the agreed upon payment schedule. If you wish to make additional payments or pay off your payment plan, you can do this at any point.

Defaulting on the Payment Plan

If your scheduled payment plan is declined, Kramer Portraits will attempt to re-process that scheduled payment on the next business day. Should this 2nd payment decline 14 days from this date, Kramer Portraits will issue you with a notice to rectify the payment within 14 days. If your account is not updated within the 30 days from the original notice to rectify, we reserve the right to allocate your overdue payments to a debt collection process.

Any fees associated with this will be at your cost. If any payment to your credit card is unsuccessful, a dishonor fee of $25 per unsuccessful payment will be added to your account. In the event of any change to your credit card number or credit card expiration for either the principal or supplementary credit card used for your recurring payment plan, you must notify the studio accordingly.

If balance is not paid by Final Due Date, then 29.99% interest will be charged on the total amount financed on the day of signing.


You agree not to disparage Kramer Portraits. For purposes of this Section, “disparage” shall mean any negative statements, reviews, or comments, whether written or oral, about Kramer Portraits. This will include all written or electronic communication, whether email, text message, Messenger, use of Google, Facebook, Instagram, Tiktok, Yelp, LinkedIn, etc.